Inspect cards, resend and handle refunds
Version 0.2.0-beta.4 · Beta release
Setup
Open HookSpark → Gift Cards → Gift cards. Open a card to inspect its balance, status and recorded movements. Use Resend for delivery problems, or Suspend and Resume to control future use. Codes and recipient information require WooCommerce management permission.
Try it and check the result
A fully unused gift-card purchase can be refunded in full. A used or reserved card cannot be refunded as an untouched purchase. For a partly gift-funded purchase, return the gift-credit portion through the dedicated credit-return action and handle the cash portion through the payment gateway. Each return is capped by the amount previously spent.
Limits and troubleshooting
A partial refund of the original gift-card purchase is rejected in this beta. A full refund is allowed only while every issued card from that purchase is unused and unreserved. If the gateway refund fails after suspension, inspect the order before resuming the card. Credit-return actions do not transfer money. The admin list currently shows the latest 25 cards. Do not treat accepted email as proof of delivery.
Continue in the handbook
Operational tools in 0.2.0-beta.1
- Issue up to 50 independent cards from a bounded recipient list.
- Export masked card data for reconciliation without exposing bearer codes.
- Add or remove balance with a required reason and idempotent audit record.
- Replace a lost or exposed code; old links and printable files stop working while balance and history remain.
- Return the correct credit portion to a selected card in a multi-card order.